Scarf and Hat returns:

• Returns must be made WITHIN 14 DAYS of purchase.
• We cannot accept returns if they are damaged or mistreated due to improper packaging. Please package the items with care to ensure safe delivery back to us.
• Your returned item must reach us in the original condition in which it was sent. All headwear must be free from loose hairs, stains, and odors and cannot be stretched out or wrinkled from wearing. If the hat or scarf has been washed, we cannot accept a return. We recommend that you remove your makeup before trying on an item.
• We want to give you a FULL credit for the item you are returning, but for quality control purposes, any returned items will be inspected carefully before we can issue credits. This policy ensures that all customers will receive a clean, unused, perfect item with every order they place. We offer no hassle refunds on the purchase price of any scarf or hat, as long as the above guidelines are followed. You may also exchange the returned product for other items.
• Postal charges are not refundable.
• Please contact us by e-mail for details of return address

Gift Cards

We strive to offer beautiful items that will make your loved one feel special. A carefully chosen scarf for that special occasion can make all the difference in the world to someone dealing with the trauma of hair loss. Helping your loved one to feel better about their appearance goes a long way towards recovery.
Free personalised gift cards are available with every order. We will hand write your message on an appropriate card to make it more personal.

• Direct postage to your loved one.
• All packages are wrapped in beautiful tissue paper.

Including a gift card with your order is easy! Just write your message in the message box on the order form.

Gift Certificates

Please click here for information on our gift certificates.

Postage

We aim to dispatch orders within 7 days however sometimes circumstances beyond our control may arise and therefore if a delay occurs we will inform you of

All items destined for UK addresses are dispatched by second Class post as standard.

1 scarf ... £1.50
2 scarves ... £2.00
3 scarves ... £2.50
4 scarves ... £3.00
5 scarves ... £3.50

All items are wrapped with care in beautiful tissue paper.

Terms and Conditions

ALL GOODS ARE SUBJECT TO THE FOLLOWING CONDITIONS:

1. All goods shall remain the property of the seller (Shirtee-Jay) until they have been paid for.
   
2. All orders shall be subject to availability of supplies and to the acceptance of the seller.
   
3. Goods returned for crediting must be in the same perfect condition supplied.
4. ALL GOODS for return must be back   within 14 days of receipt in order to receive a   full refund.
5. The seller must receive notification, by e-  mail, within 7 days of receipt of goods of any damage to any order.
6. Whilst every effort shall be made to despatch goods on the date requested the seller shall not accept liability for any delay in the delivery of such goods.